In industries where staff turnover is part of everyday operations, having precise, reliable office systems isn’t just important – it’s essential. Tanya Brunckhorst, Hunter Regional Manager of The Royal Life Saving Society NSW (The Society) knows this challenge firsthand. With over 130 years of experience leading water safety and drowning prevention initiatives, The Society operates in a dynamic environment where recruiting, training, and inducting new staff is an ongoing focus. Their team needed office technology they could trust to keep up, which is why Account Manager Scott Roberts recommended the Sharp BP55C26.
About the Royal Life Saving Society NSW
The Royal Life Saving Society NSW has been a leader in drowning prevention and water safety education in NSW, ACT and TAS since 1894. Their mission is to save lives through education programs, vocational training, and health promotion initiatives. As part of the NSW Government’s Learn to Swim for At-Risk Communities initiative, they’re providing over 50,000 free swimming lessons to children and adults from Culturally and Linguistically Diverse (CALD) backgrounds, low socio-economic communities, First Nations people, and regional and remote areas.
With a strong foundation built on evidence-based practices, community partnerships, and quality programs, The Society continues to lead efforts in preventing drowning and improving the safety of individuals across Australia.
A hands-on service
In the aquatic industry, where a primarily casual workforce is the norm, new staff are frequently brought on to meet demand. This frequent influx of employees means they must quickly access training resources and operational materials to get up to speed. At the same time, office administration teams are responsible for fulfilling a variety of tasks, including producing documents that support not only daily operations but also the organisation’s community initiatives. In such a fast-paced, high-demand environment, having reliable, efficient office technology is crucial to ensuring that both staff and administrative teams can perform their roles seamlessly.
When the time came to evaluate their printing solution, Scott worked with Tanya for a personalised approach. According to Tanya, it was the hands-on service that made the difference. “Scott was excellent. He listened to what we needed and made sure we received a great deal. Our price even lowered from our previous contract” Tanya explained, highlighting how Scott managed to improve both service quality and cost efficiency at the same time.
Rather than suggesting a one-size-fits-all machine, Scott took the time to visit their office, understand the challenges and needs Tanya and the team encounter, and recommended the Sharp BP55C26 that could provide the speed, reliability, and simplicity they needed.
Smart solutions, real value
Since upgrading with Sharp Office, the improvements have been obvious across daily operations. Tanya noted that “the speed and quality of printing has improved significantly. The machine is a lot quieter in comparison to the previous machine too,” allowing their team to handle any task without disruption or delays.
Beyond performance, the new Sharp device integrates well into their workspace. “It looks modern and blends well with our office,” Tanya pointed out, reinforcing that functionality and appearance both play a role in any office environment.
For Tanya, Sharp Office stood out not just for value, but for the reliable support she receives. “If you are after good value for money that meets your business needs and budget, consider Sharp Office. They provide personalised service,” she said. Tanya appreciated the effort from her account manager Scott, who took the time to understand their needs and offer the right solution. Just as important was the dependable service team behind the scenes, who were “extremely efficient and follow up any technical issues experienced very quickly,” she added. For an organisation with regular staff changes and a busy workload, knowing help is always available made a real difference.
Is it time to review your current print environment in your community organisation or NFP? Our local print experts like Scott Roberts can help you review current technology and identify the best solutions to streamline your business. Contact us today.
