Strata management is an industry that is constantly evolving. For Michael Gilday, Regional General Manager at Strata Plus, staying ahead of legislative changes while keeping clients and staff informed is a key part of the business. With new strata legislation introduced in November 2024 and February 2025, and further changes anticipated, Strata Plus has continued to focus on communication and education. The team sends a monthly industry newsletter, runs fortnightly staff training and holds public seminars for strata committees. For Michael, being proactive and keeping communication open with clients is essential.
Michael has worked with Sharp Office Account Manager Scott Roberts for more than nine years, relying on Sharp Office for printing and document management across the business. As Strata Plus has grown and branches have relocated, having a responsive local partner has been particularly important. Michael recalls one relocation where their “copier [was] picked up and moved and reinstalled” before the furniture had even been placed. It’s this level of responsiveness that has made the partnership so valuable, with Michael noting that “anything we’ve needed or asked for [Sharp Office] has been able to provide”.
Over nearly a decade, Strata Plus has doubled its business while continuing to rely on Sharp Office to support its changing needs. For Michael, the relationship goes beyond the products themselves. While “the products are great”, he believes strong support and personal relationships are what make the partnership work. Each time Strata Plus has “tested the market”, Sharp Office has “come through shining”, going out of its way to ensure the team is happy. That combination of reliable technology, responsive service and a strong personal relationship has kept Sharp Office a trusted partner for Strata Plus for more than nine years.
Strata Plus is one example of how we tailor our solutions to the needs of different industries. Whether you’re in property management, manufacturing, accounting or another sector, the right print environment can help keep your business running smoothly.