News

How to choose the best Managed Print Services

How to choose the best Managed Print Services

It’s no secret that Managed Print Services have a lot of benefits to offer businesses, particularly in the new era of work. With an integrated, company-wide print solution tailored to your specific needs, you can expect better security, improved mobility and more flexible usability to enable your hybrid workforce.

But with so many providers vying for your attention, how do you ensure that you’re choosing the best Managed Print Services for your business?

We’ve identified five features that the best MPS solutions all have – what we call the 5 Ss of MPS: savings, security, scalability, service and sustainability. With these in mind, you’ll be able to quickly sort the good from the bad to identify which Managed Print Services solution will offer your business the most benefits.

5 features of the best Managed Print Services

1. Savings

One of the first things to look for in an MPS solution is cost-savings. Printing is typically the third highest cost to businesses after payroll and rent. Reducing this financial burden has been a central goal of MPS since its inception, alongside improved visibility and reducing the workload of IT teams.

Before developing a tailored solution for your business, your MPS provider should conduct an audit of your print and document environment to identify where they can help you streamline processes, reduce waste and consolidate your resources to reduce costs. This will also help you determine approximately how much you are currently spending on printing, if you’re not already aware, allowing you to compare the benefits of MPS with your current print solution.

2. Security

Printers are one of the most overlooked security risks in the workplace, especially with the increase in remote working. When managing numerous devices across a wide range of locations, as in hybrid workplaces, IT teams may find it challenging to ensure that each device has an appropriate level of security, and that employees are using secure practices.

An MPS solution will reduce your business risk substantially, offering complete visibility over every device in your fleet, no matter its location. In the initial audit, your provider should identify any security vulnerabilities that you have and how they will address them. This usually includes initiatives such as implementing anti-malware software and security features across your fleet, real-time threat monitoring of device networks, or user authentication and authorisation.

3. Scalability

As well as being secure, the best Managed Print Services are rapidly scalable, enabling your infrastructure to easily grow, shrink or transform as your business needs change. With a single provider and an MPS network designed for growth, increasing your devices, print volume or service requirements will no longer be a convoluted or lengthy process.

Your MPS provider will already have an in-depth understanding of your print environment and be able to make appropriate recommendations, as well as respond quickly to your needs. Additionally, you shouldn’t have to worry about complex set-up, integration or training requirements for your new devices – a good provider will be able to add new printers to your existing network with minimal disruption.

4. Service

One of the many benefits of MPS is that it consolidates all your providers into one point of contact for all your printing needs – devices, consumables, maintenance, repairs. This ensures you receive the same quality of service from someone who knows your business and print solution, each and every time.

Additionally, MPS also improves productivity by reducing how much time your staff need to spend on managing your devices. With Managed Print Services, you can expect your provider to automate consumable orders, upgrade old hardware, install the latest software, and conduct staff training on how to use and troubleshoot devices as part of their normal service. With the time saved from the hassle of print problems and delays, your staff will be free to focus on work that actually contributes to your business goals.

5. Sustainability

A commitment to sustainable business practices is increasingly the minimum expected by consumers, rather than an optional extra for companies. So it’s good news that MPS can not only improve your bottom line, but also reduce your environmental footprint.

The best Managed Print Services help businesses to use their resources more effectively, minimising waste and enabling greater control over print usage. This includes reducing or eliminating inefficient toner usage, single-sided printing, paper wastage due to poor print jobs and other inefficiencies you may not be aware of. Optimising and streamlining your processes will also minimise any unnecessary printing, saving consumables and power consumption. And with true oversight of your print environment, you and your MPS provider will be able to identify where your biggest areas of print usage are and develop new strategies to minimise your environmental impact.

With these five features of the best Managed Print Services in mind, you can identify which providers are offering solutions that will truly lead to improvements in savings, security, scalability, service and sustainability for your business. And with the right MPS solution, you’ll be ready to maximise your business’ productivity, mobility and efficiency in the new era of work.

If you’d like to learn more about choosing the right print solution for the new era of work, contact our team today.

We’ve helped many organisations in the region optimise and grow their businesses

Put simply, they stick with us because we understand their business, offer a high level of expertise, and deliver the results they need. Don’t just take our word for it! See what some of our clients have to say.

"Exceptional service and price"

Greg and his team gave us a wide variety of options coupled with exceptional service and price. We now have an administration facility that is second to none.
Zoran Ilievski – Financial Controller
Belmont 16s Sailing Club

"Service that’s worth our loyalty"

The customer service is exceptional and like all technology, when there’s an issue, the team are immediately onto fixing it to keep our office running on schedule. They focus on delivering a service that’s worth our loyalty.
Ty Zink & Troy McLennon – Directors
Ray White Swansea

"Fantastic account managers"

Sascha is fantastic, he listened to our needs and found a machine that suited what we needed. We also work with Michael who is great, keeps in touch regularly and works to offer competitive pricing so we don’t have to shop around.
Peter Di Prinzio – Owner
Di Prinzio Concreting

"We can count on Sharp Office"

Sharp Office has certainly helped our team be more efficient in getting court books ready while presenting a very professional finish, that in-turn boosts the professional image of Osborn Law in court. When there is a high stress situation, we can count on Sharp Office to provide top-notch, quality service at the time you need it the most.
Christie Howson – Director
Osborn Law

"Reliable and trustworthy partner"

The customer service is exceptional and like all technology, when there’s an issue, the team are immediately onto fixing it to keep our office running on schedule. They focus on delivering a service that’s worth our loyalty.
Andrew Beattie – Director
PKF Newcastle & Sydney

"Great communication and outcome"

The communication was excellent, everything was well organised, and we were aware of timeframes at all stages. We are very happy with the outcome.
Michael Barber – Director
Laing+Simmons Newcastle