Local service for local businesses: Simple business technology management

Local service for local businesses: Simple business technology management

Technology is incredibly important to the day-to-day operations of any business, as is the service and support you receive for it. With many responsibilities placed on business owners and staff alike, one area that tends to be overlooked is the management of your office technology, such as printers, IT, HDi Smartboards (HDi, Smartboard) and even automated document systems. Managing these internally can be time-consuming and tedious, which is where our local service and support team can provide great peace of mind – a great addition our customers can access to ensure their equipment runs smoothly.

Why our customers choose to access our service and support

Having a local service and support team provides reassurance that your business technology is in good hands, helping you focus on running your business without worrying about technology issues. Alongside this, there are several other benefits to our local team, including:

  1. Fast response time: Working with us, you can expect a timely call back from our team to work through the best resolution. If you have a printer or smart board issue, for example, you can count on a technician to minimise downtime and help get you back to business quickly.
  2. Expertise: With over 156 combined years industry experience, look no further than our team for knowledge, solutions and expert advice. Whether it’s training your team on new features, troubleshooting and even sharing tips to help you get the most out of your technology.
  3. Reliable service: We’re here to help your business grow, which is why your technical equipment is important to us. Not every business is the same and neither is its equipment, which is why every experience is tailored to the customer.
  4. Cost saving: We can help you save money and hassles in consumables and lengthy phone calls to out-of-town support centres.

What kind of support can customers access?

Print Support

As your trusted local print partner for Sharp and Kyocera, we can help keep your machine in tip-top shape to ensure you and your staff can work with ease through our managed print services. Our print support includes fast toner delivery thanks to clever software that notifies us when your machine is low – removing the stress of checking supply levels and needing to call us. Sometimes your machine might need some maintenance or encounters a breakdown. Don’t fret, we’re skilled in managing those too!

Document Solutions Support

Are you considering a digital workflow solution to reduce paper use and fast-track how information moves around your workplace? While this is a great milestone for your business, it’s also worth highlighting our in-house document solutions experts who can guide you through our software along the way. From upgrades to the latest software, troubleshooting and improving efficiencies, plus more, we are here to help.

HDi Smartboard Support

Helping you get the most out of your HDi Smartboard is something we can help you with. Not only can we help with setup and technical questions, we also offer training so you’re equipped with the know-how to make meetings, presentations and collaborating a breeze.

IT Support

Did you know that we also offer ongoing IT and printer networking support? A complement to our print service and support, our support reduces the stress of onboarding new staff. We can help setup print and scanning access for new starters, as well as server hosting for your convenience, and much more.

How can I access service and support for my Sharp Office equipment?

Your dedicated account manager can help you learn more about our service and support for your Sharp Office equipment and how to get started. Once we’ve tailored the right solution for your business, our team works with you to help you maximise your business technology and continue to grow your business. Contact your account manager today, or speak with our friendly customer service team at 4962 1313 or via

We’ve helped many organisations in the region optimise and grow their businesses

Put simply, they stick with us because we understand their business, offer a high level of expertise, and deliver the results they need. Don’t just take our word for it! See what some of our clients have to say.

"Exceptional service and price"

Greg and his team gave us a wide variety of options coupled with exceptional service and price. We now have an administration facility that is second to none.
Zoran Ilievski – Financial Controller
Belmont 16s Sailing Club

"Service that’s worth our loyalty"

The customer service is exceptional and like all technology, when there’s an issue, the team are immediately onto fixing it to keep our office running on schedule. They focus on delivering a service that’s worth our loyalty.
Ty Zink & Troy McLennon – Directors
Ray White Swansea

"Fantastic account managers"

Sascha is fantastic, he listened to our needs and found a machine that suited what we needed. We also work with Michael who is great, keeps in touch regularly and works to offer competitive pricing so we don’t have to shop around.
Peter Di Prinzio – Owner
Di Prinzio Concreting

"We can count on Sharp Office"

Sharp Office has certainly helped our team be more efficient in getting court books ready while presenting a very professional finish, that in-turn boosts the professional image of Osborn Law in court. When there is a high stress situation, we can count on Sharp Office to provide top-notch, quality service at the time you need it the most.
Christie Howson – Director
Osborn Law

"Reliable and trustworthy partner"

The customer service is exceptional and like all technology, when there’s an issue, the team are immediately onto fixing it to keep our office running on schedule. They focus on delivering a service that’s worth our loyalty.
Andrew Beattie – Director
PKF Newcastle & Sydney

"Great communication and outcome"

The communication was excellent, everything was well organised, and we were aware of timeframes at all stages. We are very happy with the outcome.
Michael Barber – Director
Laing+Simmons Newcastle