As experts in our field, we understand the challenges our customers face and how our solutions can create a more efficient, reliable, and user-friendly office environment. A great example is our work with Michael Gilday, Regional General Manager at Strata Plus. This month, Scott Roberts sat down with Michael to discuss the dynamic strata industry, the value of professional relationships, and why he continues to trust local print experts Sharp Office.
About Strata Plus
Strata Plus is a leading strata management company, providing tailored solutions for residential, commercial, and hospitality strata schemes across Newcastle, Port Stephens, Sydney, and regional NSW. With a strong client focus, they ensure a personal approach to every aspect of strata and community management. Michael Gilday, Regional General Manager at Strata Plus, brings over 25 years of industry experience. He understands the ever-evolving nature of strata management, particularly in light of recent legislative changes.
Navigating industry changes
“There are a lot of changes in the [strata] industry,” Michael explained. “New legislation was introduced in November 2024 and February 2025, with more anticipated in June 2025. The aim is to make the strata environment a better place to live”, including support for animal ownership, the introduction of EV charging stations, and solar panels. Formal processes have also been simplified to make things easier for clients. To keep clients and his team informed, Michael ensures regular communication and education. “We send a monthly newsletter about what’s happening in the industry” and provide fortnightly staff training sessions and public seminars for strata committees to deliver information and run Q&A sessions. The goal of Strata Plus is to be proactive, and keeping communication open with our clients is essential, according to Michael.
A trusted partnership with Sharp Office
Michael has worked closely with Scott Roberts for their printing and document management needs for over 9 years and reports that the service and support from Sharp Office has been positive. One key example is when branches have relocated and the service level to move equipment was fantastic. Michael recalls that they’ve had their “copier picked up and moved and reinstalled” quicker than furniture has been placed, and that “anything we’ve need or asked for [Sharp Office] has been able to provide”.
Beyond just providing solutions, the relationship between Strata Plus and Sharp Office has been built on trust and reliability, which is why Michael truly values the relationship built with Scott. “The products are great, but without strong support and personal relationships, it wouldn’t work… each time we’ve tested the market Sharp Office has come through shining, going out of their way to ensure we’re happy”, he said. Strata Plus has doubled its business in the near decade it has worked with Sharp Office, and throughout that time, the support has remained consistent and timely to cater to the business’s needs.
Working with customers in the property management sector, like Michael at Strata Plus, is one example of how we tailor business-specific solutions. Whether you’re in manufacturing, accounting or another industry, we can help optimise your print equipment to keep your operations running smoothly. Contact us today to talk to an expert like Scott Roberts.
